PRIVACY POLICY

The purpose of this privacy policy is to give you a clear explanation about how we use the personal information we collect from you whe you use our website www.unwind-agency.com. It is important that you read it full to understand the information we need to collect from you, how we will use it and how you can access, update and delete your personal information. It should be read together with our Terms and Conditions.

We are the data controller of your personal data i.e. MGMC Spółka z ograniczoną odpowiedzialnością (limited liabilitycompany) with its registered office in Gdynia, Żołnierzy I Armii Wojska Polskiego 10/B6 Street, 81-383 Gdynia, Poland, incorporated under Polish law and registered in the Register of Entrepreneurs of the National Court Registry of District Court Gdańsk-Północ in Gdańsk with the number: 0000761529, tax number: 5862339779, share capital: PLN 5.000,00 fully paid-up (hereinafter referred to as the ‘Controller’, ‘Unwind’ or ‘Unwind Agency’).

The Controller takes care to ensure a high standard of protection of the visitors, interested parties and subscribers to www.unwind-agency.com . This Privacy Policy, hereinafter the ‘Policy’, sets forth the rules for the collection, processing and use of the personal data of the website’s visitors, interested parties and subscribers.

In our activities, Unwind Agency commits to complying with this Policy and with the requirements of the provisions of the law in force, such as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter ‘GDPR’) and the Polish Act on Personal Data Protection of 10 May 2018.

I. Definitions

Whenever this Policy mentions:

processing – this means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

personal data – this means any information relating to an identified or identifiable natural person (‘data subject’). This includes the data of visitors, interested parties and subscibers;

processor – this means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;

profiling – this means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements;

pseudonymization – this means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person;

visitor – this means a person browsing the website www.unwind-agency.com;

interested party – this means a person who has submitted an inquiry by clicking ‘get started with 30 min free consultation’ via www.unwind-agency.com;

subscriber – this means a person who has opted to receive marketing emails (newsletter).

II. Categories of data processed

The Controller collects and processes the following categories of personal data (without limitation):

visitor – the computer’s IP address, pages opened, duration of the visit, number of the various page views, number of visits, referral source; however, these are only used for statistical purposes and to improve the website’s contents – use of Google Analytics, Microsoft Clarity and, if the user uses portable devices, then the identification data of that device, data of the ISP and the subscriber’s data; however, these shall only be used for statistical purposes or to ensure the correct operation of the website;

interested party – name, surname, telephone number, name of a company, e-mail address, information about selling of services/ products/ online courses, information about using an advertising channels, information of monthly spending on the advertising, country, name of website/ landing page, information about the method of business generating of revenue and current revenue, information of typical prices for services, number of employees in the marketing department, information about problem in achieving targeted revenue level;

subscriber – e-mail address.

III. Legal basis and purpose of data processing

The legal basis for data processing is:

consent – your freely given consent for data processing (Article 6(1)(a) GDPR) concerning a request submitted the contact via clicking ‘get started with 30 min free consultation’;

requirements of the contract – Article 6(1)(b) GDPR – data processing is necessary for conclusion and perfomance of marketing services contract and in order to provide electronic services in the field of sharing visitors/ interested parties of content collected on our website (Article 6(1)(b) GDPR);

compliance with a legal obligation – Article 6(1)(c) GDPR – the data processing is necessary in order to comply with the Controller’s legal obligation, such as tax obligations, storing documentation for the limitation period, obligations under Polish Civil Code and other legally binding regulations;

the Controller’s legitimate interest – Article 6(1)(f) GDPR – including, without limitation, improving the quality of services and adapting them to the needs of the interested parties, subscibers and visitors, responding to your requests, making the website and the services more effective, safeguarding the security of the Controller’s website, sending out the newsletter and marketing the Controller’s own products.

The provision of personal data is voluntary but is required in order to be able to use the Controller’s services provided via www.unwind-agency.com. In the majority of cases, we obtain the data directly from you via our website, which you visit, and by tracing your activity on it, as well as your provision of the data necessary in order to register an account and authenticate your identity on our website.

The personal data of persons visiting the Controller’s website shall be processed starting from your visit to the website. If you do not accept this Policy, please cease any further activity and leave the site.

You are not subject to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

IV. Your rights

In the context of the processing of your personal data, you have the following rights:

✓ right to access the data – the data subject has the right to receive from us confirmation that the subject’s data are indeed processed by us, or not, and if so, then to demand access to their own personal data. Information about access includes, without limitation, the purpose of data processing, the categories of data processed and the recipients or categories of recipients to whom your data have been or shall be disclosed. This is not an absolute right, however, and your right of access may find some limitations due to the interests of other people. You have the right to receive a copy of your data being processed.

✓ right to have the data rectified – the data subject has the right to require the Controller to rectify the data subject’s personal data without delay when such data are inaccurate;

✓ right to be forgotten – the data subject has the right to require the Controller to erasure the subject’s data without delay, and the Controller has the obligation to delete such data without unnecessary delay if one of the legal grounds for this is met;

✓ right to restrict the processing – the data subject has the right to require the Controller to restrict the processing in the following cases:

  1. the data subject disputes the accuracy of the data – for a period allowing the Controller to verify the accuracy of such data;
  2. the processing is unlawful and the data subject opposes the deletion of the data, instead requiring that the processing be restricted;
  3. the Controller no longer needs the data for the purposes of the processing, but the data subject needs the data for the purpose of determining, pursuing or defending themselves against claims;
  4. the data subject has lodged an objection against the processing – until it can be determined whether the Controller’s legitimate reasons override the data subject’s objection;

✓ right to object – the data subject may at any time object to the processing in the light of the subject’s individual situation. This is not an absolute right, and in some situations it shall not apply; for example when the processing is necessary in order to protect a right in judicial proceedings;

✓ right to data portability – the data subject has the right to receive the personal data in a structured, commonly used and machine-readable format and the right to transmit such data to another controller without hindrance from the Controller, after meeting certain requirements specified by the provisions of the law;

✓ right to lodge an objection with the supervisory body – the data subject has the right to lodge an objection with the supervisory body, which in this case is the Polish President of the Personal Data Protection Office. You can exercise this right when you believe that we are processing your data without justification or not in compliance with the provisions of the law in force.

If you want to exercise any of the above-described rights or you have any questions concerning the processing of your data, please contact us at (e-mail): [email protected] or (by registered mail): Zołnierzy I Armii Wojska Polskiego 10/B6, 81-383 Gdynia, Poland or Hardturmstrasse 161, 8005 Zürich, Switzerland

For security reasons, we may require your requests to be made in written form. We have the right to decline your requests if we have reasonable grounds to believe that they are unfair, impossible to comply with or could threaten the privacy of others.

If you believe that we are processing your personal data in violation of the provisions in force, you always have the right to lodge an objection with the supervisory body – President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych), ul. Stawki 2, 00-193 Warszawa, Polska.

V. Data transfer

If necessary, the Controller may transfer your data to the following third parties for processing:

business partners, banks, payment operators – if necessary in connection with our business activity, especially for the purpose of performing our contracts with such third parties, providing services and ensuring the appropriate standards of performance and compliance with the provisions of the law and safety requirements, communicating with you and with third parties, meeting financial obligations and responding to your requests and legal demands;

data processors (processing entities)

The Controller may enter into written data processing contracts with another entity (processor). The right to enter into such contracts arises from the provisions of the law.

Processors may include, without limitation: IT service providers, marketing service providers, auditors, accounting firms, outsourced workforce providers, companies offering analytical toolscustomer service software providers, CRM providers, e-mail operators (Microsoft Corporation), server hosting providers.

Processors shall be contractually required to implement appropriate technical and organisational measures in order to protect the data of interested persons and users and to process such data only in accordance with the Controller’s instructions.

Please be informed that our business partners – certain processors – may have their registered seat outside the European Union or European Economic Area (EEA), especially in the United States of America, Switzerland.

We always verify such partners to make sure they provide a high standard of personal data protection. Such guarantees arise in particular from membership of EU/US Data Privacy Framework of 10 July 2023, Commission Decision of 26 July 2000 pursuant to Directive 95/46/EC of the European Parliament and of the Council on the adequate protection of personal data provided in Switzerland or Decision (EU) 2021/914 of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries.

Moreover, your personal data may be disclosed to competent public authorities if required by the current provisions of the law

VI. Storage period

Having regard to the overriding principles of the GDPR and especially the principles of restricting the purpose, storage and scope of data, we process your data only for a period no longer than necessary to achieve the purposes of processing and no longer than permitted by the provisions of the law. After achieving the purpose of processing, your data shall be erasure, as long as the provisions of the law allow this to be done. Depending on the legal basis for processing, different storage periods may be applied.

Your data shall be stored until the statute of limitation runs out on any claims or until the legal obligation to store your data expires (especially obligations arising from the Polish Civil Code, The Tax Ordination Act).

The personal data of interested parties shall be stored until they withdraw their consent or until the Controller’s response (as long as this is possible in the light of the provisions of the law). Users’ personal data shall be stored for the duration of the contract, until the claims expire and for 3 or 6 years after the end of the business relationship/collaboration.

VII. Age policy

Our services are not intended for persons younger than eighteen (18) years of age. We have no intention of processing their personal data. If you are younger than 18, do not use our Services and do not send us any information about yourself. If we become aware that we have

been processing the personal data of a person younger than 18, we shall erasure such data as soon as possible.

We reserve the right to change or update this statement from time to time. Please check our online and mobile resources periodically for such changes since all information collected is subject to the statement in place at that time.

The Privacy Policy was last updated on 17.02.2024

ABOUT COMPANY

Every company’s story is a tale woven by the people behind it, brimming with narratives and experiences. Our core values, guiding both our professional and personal lives, include:

  • Quality
  • Innovation
  • Harmonious 
work-life balance
  • Respect
  • Ownership of
responsibilities
  • Mentoring 
and sharing values

We established Unwind Agency with the goal to assist companies in attaining success and satisfaction. Our experience in crafting business plans equips us with expertise in analyzing business indicators, managing risks, and budget planning. We seamlessly apply these skills to strategize marketing campaigns and establish recurring revenue streams for our clients.💰

We are a small agency, prioritizing quality, customer satisfaction, and peace of mind. Striving to strike a balance between our professional and personal lives is important to us. We extend this support to our clients, reflected in the name ‘Unwind.’ It’s essential to note that the name doesn’t imply laziness; on the contrary, better time management and more quality time focused on business.☯

A short story about the owner.📖

The way of the entrepreneur…

I have been interested in business since I was a child. I remember my dream when I was 7 years old – I wanted to have my own business and become financially independent.

I studied International Relations at the University. During my studies, I had doubts about whether I wanted to become a diplomat. At the age of 22, I started working as a financial advisor for selling insurances.

After 2,5 years of cold calling every day, and meetings with clients, I received the most efficient and intense sales training that I could imagine.

At that moment I realised that being expert in sales is a crucial skill for all businesses. So, I decided to transition my experience into more complex services.

In 2010, at the ripe age of 24, I had an epiphany: ‘University is a bit too theoretical, and the real business magic happens in the field.’ So, I boldly embarked on my journey and birthed my consulting company while still studying. I have since witnessed the digital metamorphosis from 2008 till today.

At 26, I walked out of university, degree in hand.

Since 2010, we have been selling consulting services to companies. I was responsible for managing the sales team, conducting training sessions, and recruitment. By 2017, we had served over 200 companies, and I was awarded for my high achievements.

My company even snagged the prestigious Dekra Quality Certification for providing consistent quality consultancy services.

Since the beginning of running my company, I have been interested in marketing, and it gradually became my passion. I organized webinars, campaigns and acquired clients using different channels.

I didn’t just read about marketing and sales; I lived it.

I have also managed teams of appointment setters and closers specializing in online client acquisition, which I continue to do to this day. That is also my mission, as I strive to be an empathetic and creative manager.

With 15 years of sales wizardry under my belt, I have become an expert in optimising Marketing Management systems.

I now live my Swiss dream with my girlfriend. My passions are tennis, travels and food.

Despite not being a media person, I’ve started a YouTube channel and Instagram—because nothing says ‘I understand video content creation’ like walking the walk.

With our services, you’re getting 15 years of business knowledge and marketing experience, backed by a dedicated team.

Let’s turn Your visions into victories! 

The rest of our talented team.🤝

Olena Dats

Frontend Developer

Anastasiia Slobodianyk

Marketing Assistant

Tomasz Kaczmarek

Full stack Developer

Anastasyia Kolyesnikova

Marketing Assistant

Jakub Iwański

Graphic Designer

Magdalena Sancewicz

Backoffice Manager

Kasia Blaszkiewicz

Scrum Master

Agnieszka Szweda-Adamiak

Account Manager

The best way to get to know us is to sign up for a FREE NO OBLIGATION strategy call… 📲

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